Reliable IT Partnership for Businesses in Newcastle & the North East

Tired of slow IT support? Get responsive, proactive service from a certified expert, guaranteed by our industry-leading SLAs.

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Our Managed IT Support Plans

The Essential Safety Net

Essential IT support to keep your team productive. We act as your remote IT helpdesk, fixing problems as they arise.

The Proactive Business Shield

Proactive management and security to prevent downtime and protect your valuable business data.

The Strategic Technology Partner

Strategic partnership to help you leverage technology for growth, acting as your technology partner.

Specialist & Project-Based Services

Cybersecurity & Compliance

Cyber Essentials, ISO27001 & Auditing

Strengthen your security posture and achieve industry-recognised certifications. We leverage our direct experience in securing Cyber Essentials, Cyber Essentials Plus and ISO27001 to guide you through the entire process, from initial audit to final certification.

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Bespoke IT Projects

Cloud Migration, Infrastructure & Automation

Need help with a specific technology initiative? We manage complex IT projects, including migrating new business acquisitions, building custom Azure/AWS infrastructure, and automating complex workflows with PowerShell to improve your business efficiency.

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Why HDP IT Services is Different

A Real Expert

Receive dedicated, senior-level support directly from our founder, Henry Poppelwell, ensuring expert oversight on every task.

A Clear SLA Promise

We put our response times in writing. With all our plans, you get a guaranteed first response time of under 30 minutes for all issues.

A Strategic Partner

We go beyond just fixing problems. We focus on your business goals, providing strategic advice on everything from cybersecurity to cloud infrastructure.