National Managed IT Support (MSP) & Strategic Technology Solutions
Stop accepting downtime. We provide enterprise-grade IT infrastructure, Cyber Essentials security, and a guaranteed <30-minute response for growing businesses across the UK.
Managed Service Models
We replace "break-fix" frustration with proactive operational efficiency. Choose the service tier that aligns with your growth goals.
Managed IT Support
The Essential Safety Net.
Reliable outsourced IT support to maintain operational continuity. We act as your dedicated UK helpdesk, resolving technical incidents in under 30 minutes.
Cyber Security
Security by Default.
We don't just fix computers; we harden them. Includes proactive monitoring, patch management, and threat mitigation to protect your critical data.
Strategic Tech Solutions
The vCIO Partner.
Enterprise-level strategic consultancy. We align your technology infrastructure with your commercial goals to drive efficiency and ROI.
Is your technology holding your business back?
Most SMEs tolerate IT issues that Enterprise companies would never accept. HDP IT Services bridges that gap with National-scale support.
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Slow Response Times?
Stop waiting hours for a callback. We guarantee a response in < 30 minutes.
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Unpredictable Bills?
Our fixed-price managed models mean you can forecast your IT spend accurately.
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Security Anxiety?
We implement "Security by Default" so you pass Cyber Essentials without the headache.
The HDP Standard
Founder-Led Expertise
"I founded HDP IT Services to bring the discipline I learned at Dyson and the NHS to growing businesses. You shouldn't have to be a Fortune 500 company to get fast, secure, and strategic IT support."
— Henry Poppelwell, Founder
Read Our StoryCommon Questions
Do you support businesses outside the North East?
Yes. We operate as a National MSP, providing remote support and strategic consultancy to businesses across the UK.
How quickly do you respond to issues?
We guarantee a response time of under 30 minutes for critical issues, though our average response time is typically much faster.
What is included in the fixed price?
Our managed plans include unlimited remote support, patch management, proactive monitoring, and vendor liaison.
Can you help with Cyber Essentials?
Absolutely. We design our systems with "Security by Default," making it straightforward to achieve Cyber Essentials accreditation.
"Fantastic, reliable, personal service. Henry and the team are brilliant. They are always friendly, super supportive when we have issues, and the quality of their work gives us total peace of mind."
Ready to upgrade your IT strategy?
Get the enterprise-level support your business deserves. Fast response times, fixed pricing, and security by default.
Get a Free Consultation