Clear, Simple, and Powerful IT Support Plans
We offer three distinct managed service plans designed to meet your specific needs and budget. All our plans are billed on a simple per-user, per-month basis with no hidden fees.
| Features | Bronze £50 per user / month | Silver £85 per user / month | Gold £130 per user / month |
|---|---|---|---|
| Core Support & Security | |||
| Unlimited Remote Support | ✔ | ✔ | ✔ |
| Endpoint Antivirus | ✔ | ✔ | ✔ |
| User Account Management | ✔ | ✔ | ✔ |
| Proactive Management | |||
| Backup & Disaster Recovery | ✘ | ✔ | ✔ |
| Proactive System Updates & Patching | ✘ | ✔ | ✔ |
| Proactive Cloud Infrastructure Management | ✘ | ✔ | ✔ |
| Strategic Partnership | |||
| Advanced Cybersecurity & Compliance | ✘ | ✘ | ✔ |
| Quarterly Strategic Reviews | ✘ | ✘ | ✔ |
| Cloud Architecture & Optimisation | ✘ | ✘ | ✔ |
| Vendor Management | ✘ | ✘ | ✔ |
| Our Response Time Promise | |||
| P1 - Critical Business Down | <1 hour | <30 mins | <15 mins |
| P2 - High Department Down | <2 hours | <1 hour | <30 mins |
| P3 - Medium Single User Disruption | <4 hours | <2 hours | <1 hour |
| P4 - Low Minor Request | <8 hours | <4 hours | <2 hours |
Need help with a specific IT initiative?
We also offer project-based services for tasks like cloud migrations, office moves, and security compliance audits.
Contact Us For A Custom Quote