Insights on technology, cybersecurity, and productivity for UK businesses.
Artificial Intelligence is no longer a “future technology”—it is a daily reality. From marketing teams using ChatGPT to draft copy, to junior developers using GitHub Copilot to debug code, the efficiency gains are undeniable. However, for business leaders and IT directors, this rapid adoption presents a significant, often invisible challenge. Without a formal Enterprise IT […]
When applying for Cyber Essentials, many businesses hit a stumbling block on Question A4.7. The question asks: “Is your firewall configured to allow unauthenticated inbound connections?” If your answer is “Yes,” you cannot pass the assessment. In the context of Microsoft Azure, this usually means you have “management ports” (like RDP or SSH) open to […]
In 2026, technology is the engine driving small business growth across Britain. For UK SMEs, shifting from reactive “break-fix” habits to proactive managed it support is no longer just an advantage—it is a requirement for survival. Finding the right it support for small business means choosing a partner that provides enterprise-level oversight with the personal […]
Is Your “Partner” Just Logging Tickets? In the modern business landscape, the term managed service provider (MSP) has become diluted. For many UK businesses, their “managed” service feels suspiciously like a traditional break-fix arrangement: you have a problem, you call a helpdesk, you get a ticket number, and you wait. But delivering true managed IT […]
If I asked you right now, “How is your company’s IT performing?”, what would you say? For most business owners, the answer is usually: “It’s fine.” “Fine” means the server hasn’t crashed this week. “Fine” means emails are sending. “Fine” means nobody is shouting. But in my years working in high-stakes enterprise environments—where efficiency is […]
If I asked you right now, “How is your company’s IT performing?”, what would you say? For most business owners, the answer is usually: “It’s fine.” “Fine” means the server hasn’t crashed this week. “Fine” means emails are sending. “Fine” means nobody is shouting. But in my years working in high-stakes enterprise environments—where efficiency is […]
It is a scenario every business leader dreads. Your internet goes down (or your VoIP phones stop ringing, or your CRM freezes). You call your Internet Service Provider (ISP). They run a test and say, “The line is fine. It must be your firewall.” So, you call your firewall provider or IT support. They check […]
If you look at your current IT support contract, what are you actually paying for? For many businesses across the UK, the answer is vague. You pay a monthly fee, and in return, you hope that someone picks up the phone when your server crashes. At HDP IT Services, we believe “hope” is not a […]
It is the Friday afternoon email that ruins a Finance Director’s weekend. “Subject: Urgent – Server Failure.” The invoice attached isn’t for a planned upgrade. It’s a panic purchase. A critical server has died, a software license audit has gone wrong, or a warranty you forgot about has expired. Suddenly, you have to find £5,000 […]
It is a scenario every business owner dreads. Your internet is down (or your CRM is crashing, or your VoIP phones are silent). You call your Internet Service Provider (ISP). They run a test and say, “The line is fine. It must be your firewall.” So, you call your IT support. They check the firewall […]